User Testing

Most recent blogs in the User Testing category

Jayde Smith Team : Web Production Featured

Hire a professional copywriter? Ain't nobody got time for that.

There are times when I've been able to assist clients in writing new content or freshen up existing content for their website, however in many cases you should hire a professional.

Edwin Antonian Team : Web Design Featured

Re-imagining forms

Making forms fun is a difficult task. But Virgin has managed to do just that.

Josh Shardlow

I 'heart' Hotjar

There's been a bit of buzz about in the Wiliam office about Hotjar. Here's why . . .

Kathleen Shrimpton

When the moon hits your eye like a big pizza pie…wait what?

Just because a user looks at something, it doesn't mean that they understand it.

Simon Miller

The Importance of Code Reviews

It’s been said that peer code reviews are the single biggest thing you can do to improve your code. But how do you do it?

Edwin Antonian

The humble Jerrycan, the story of brilliant design

In strong design the user is always at the centre of the problem to be solved.

Simon Miller

A website is a lot like a hamburger

A website has many layers, all important to the overall experience. The difference between an average website and a great website can be compared to the quality of a hamburger.

Robert Beerworth

Target (and reduce) your copy depending on time of year and who is being bought for

We shop differently at Christmas. We're moving quickly and buying for lots of people. Speed and confidence is what it is all about.

Maximillian Crawford-smith

Imaginative ways to implement navigation

Sticky navigation when going up the page, with more real-estate going down the page.

Josh Shardlow

Avoiding 'change aversion'

Re-launching a new website? Here's a few suggestions to avoid change aversion and alleviate user anxiety.

Natalie Ashes

Tablet vs Desktop design

Does one design work for the other, or is two designs optimised for desktop AND tablet better for your conversion rates?

Queron Jephcott

What user testing has taught me

User testing new website design, features, functions and processes is one of the best ways to understand whether you're on the right path or not. The only better way to understand what users think is to launch your work to the masses...

Robert Beerworth

No. I don't want your app. I want your (mobile) website.

Apps were great before we worked out this whole 'mobile web' thing. We're past working it out. And apps need to go.

Robert Beerworth

How much do users know?

Users can be your best friend and your worst enemy. Guessing when they’re friend or foe requires an understanding of what users do and do not know about online. And therein lies the challenge.

Believe what you see, not what you read

Far too often, people settle for expert analysis and predictions from their web site developers and why not? Your web designers have been around for X years and the guy designing it has 10+ years experience creating websites, so surely they know what they’re doing, right? Wrong!

Expert usability reviews

Expert Reviews are exactly what they sound like and are used as an inexpensive way of reviewing an existing site to try and identify what the site is good at and what the site is not so good at.

Links Scents

When trying to accomplish their site goals, users tend to follow a "scent" and when they lose the scent, they fall into unpredictable behaviours, such as randomly clicking on links or hitting the back button.

6 Key Points For Successful User Testing

One of the best ways to understand how your site is being used is through user testing. There is no better way to see how your site is performing and how people are actually using it than to study real users. Below are some key points to ensuring you get the most out of testing your site.

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