Most recent blogs in the CRM category

Matthew Bruce

Highrise view - how word gets around

Every now and again, you're reminded about how far-and-wide the Wiliam blog is read.

Maximillian Crawford-smith

Cloud based CRM systems: why SFDC is worth the time and effort

Client Relationship Management (CRM) plays an important role in any business, and it is often the difference between success and failure. It is a business imperative to implement a structured, yet streamlined sales process, no matter the size.

Website Improvements – Keeping In Touch

Some effective website improvements that you can consider adding to your site which aim to retain users of your site and hopefully generate positive word of mouth that will see referrals to your website increase.

Stop Wasting Time Offline

A few months ago on the Saturday before the American Superbowl I headed to New Jersey to meet with Gary Vaynerchuk of Wine Library TV fame. I was there to record a video for his daily wine video which is filmed at his Wine Store and is watched by tens of thousands (if not hundreds of thousands) of people each day.

Communities Are The Way To Build Success

What does interest me is a rich variety of information and a like-minded community to discuss it with. The explosion in popularity in social networking just reinforces the fact that we are social creatures and we like to digest and relate information communally. We like to contribute and we have a suspicion of one-way communication.


Corporate Compliance

New contract regulations for B2C transactions, important notes to consider and how to make sure your business can comply.

Adam Tedeschi

Building A Successful Online Brand

The reasons for branding a company, product etc are basic enough; you want someone to think of your business first whenever they think about a product or service. Online branding doesn’t mean having an animated logo or online using your corporate colours. It is about what you can offer a user, credibility, trust and good user experience.

Wiliam Staff

Online Marketing for Christmas

Online sales during the Christmas season have increased significantly from year to year. Unfortunately, so have the number of competitors. Have you developed a plan to stand out from the crowd? If not, now is the perfect time to design and implement your online strategy.

Wiliam Staff

Website-to-CRM lead automation

One of the requests we are receiving more and more is to engineer the ability for our clients to have their web generated leads directly added to their Microsoft Dynamics CRM(Customer Relationship Management) software, Salesforce or other CRM

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