Getting eCommerce navigation right (0) Add to My Brief

Anna Hosie | 12/03/2013

Good navigation will enable those people to find what they want easily and if they come up with nothing you’ve lost them as a customer.

tags: e-commerceWeb Design

M-COMMERCE – THE TIME IS NOW (0) Add to My Brief

Vince Scordino | 1/02/2013

Is your website m-commerce ready?

tags: Mobile Webe-commerce

Website testimonials don’t cut it anymore. You need to do better. (0) Add to My Brief

Robert Beerworth | 12/01/2013

Reviews are great. Testimonials less so. Realign how you use testimonials to your advantage.

tags: e-commerceWeb DesignCommon Sense

Mums and mobiles are a pretty solid eCommerce proposition (0) Add to My Brief

Robert Beerworth | 10/01/2013

Take a mum, hand her a mobile phone and she'll shop online. Make sure your website is ready for it.

tags: Mobile WebWeb Designe-commerce

Tips to boosting your mobile e-commerce sales (0) Add to My Brief

Anda Damian | 9/01/2013

The checkout process on a mobile site needs to be as streamline and simple as possible.

tags: Mobile Webe-commerce

Surprise and delight eCommerce users. Don’t just surprise them. (0) Add to My Brief

Robert Beerworth | 9/01/2013

There are certain fundamentals in the design of your eCommerce website you just shouldn't mess with.

tags: e-commerceWeb Development

10 hot tips to improve your e-commerce product pages (0) Add to My Brief

Bess Batterham | 13/12/2012

There’s a fine line between giving your customers enough information and over-doing it completely when it comes to designing you product pages.

tags: Common Sensee-commerce

Umbraco - UCommerce Razor store (0) Add to My Brief

Josh Doolan | 26/11/2012

If you’re like me, and not a massive fan of XSLT, this is a breath of fresh air when it comes to templating a new site skin (particular an ecommerce site).

tags: Web DevelopmentUmbracoe-commerce

Buying buttons… Best practices for eCommerce (0) Add to My Brief

Anna Hosie | 11/10/2012

What are the best UX design practices for eCommerce buttons?

tags: e-commerce

Writing a uCommerce Shipping Method Service by weight (0) Add to My Brief

Kieran Harvey | 17/09/2012

If you would like to use a custom shipping service in uCommerce it is quite easy. You will have to make use of the IShippingMethodService provided by uCommerce.

tags: Umbracoe-commerce

Are people really transacting on Facebook? (0) Add to My Brief

Natalie Ashes | 31/08/2012

Ultimately the way you interact with a Facebook page is not the same as how you interact with a web page.

tags: Facebook applicationse-commerce

eCommerce goes mobile (0) Add to My Brief

Anna Hosie | 29/08/2012

So what can you do to make sure you get the UX design right?

tags: e-commerceMobile Web

Don’t scare your customers away at the checkout (0) Add to My Brief

Martin Abrahams | 24/08/2012

It's not always about who's got the best price, just as with bricks and motar retailers people are prepared to pay a little more for convenience or better buying experience.

tags: e-commerce

Australian eCommerce Stats for August 2012 - And what to take and not take from them (0) Add to My Brief

Robert Beerworth | 22/08/2012

These stats aren’t amazing if you work in the web industry. In fact, they don’t reveal anything that extraordinary. Except that the divide is beginning.

tags: e-commerceOnline Trends

You might have only had one mum, though there are seven types of them. (0) Add to My Brief

Robert Beerworth | 31/07/2012

Even I am guilty of simply referring to her as ‘Mum’, the all-powerful, all-consuming driver of mainstream eCommerce. Turns out, it’s a little complex than that.

Who would have thought!

tags: e-commerce

E-Commerce Checkout Design & Process (0) Add to My Brief

Anda Damian | 17/05/2012

I’ve become an avid online purchaser lately and can strongly say that a solid checkout design and user flow is vital for any e-commerce website.

tags: e-commerce

Improving the performance of your eCommerce website (and some cool stats) (0) Add to My Brief

Robert Beerworth | 15/05/2012

The money is not in an eCommerce website. It’s in an optimised eCommerce website.

tags: e-commerce

The performance of eCommerce: optimising your eCommerce website for speed (1) Add to My Brief

Jason Deacon | 10/04/2012

When many traditional businesses start the process of getting a website up and running which allows customers to purchase their products they start with what I refer to as the ‘Grand Illusion’.

tags: e-commerceMVCUsabilityUser ExperiencePerformanceWebforms

2012, why you need an m-commerce strategy (0) Add to My Brief

Kathleen Shrimpton | 15/03/2012

Recently Mobile Interactive Group (MIG) conducted a study with over 500 clients to find out what the upcoming trends and assumptions are for mobile in 2012.

tags: Mobile Webe-commerce

Designing for e-Commerce (0) Add to My Brief

Jessica Kriklewicz | 24/01/2012

How often have you called customer support after having problems with your online check out process? Probably never. How many times have you changed your mind just before hitting the purchase button? Probably quite a few times.

tags: e-commerce

Why use uCommerce? (0) Add to My Brief

Chris Hutchison | 23/01/2012

Umbraco has been working hard over the past couple of years to make their CMS as robust as possible but the industry still lacked a good all-round e-commerce solution with CMS ability.

tags: Umbracoe-commerce

Why HMV (and others) should stop making users register before checkout (0) Add to My Brief

Leo Romano | 6/01/2012

When you make a customer register before their checkout, in many cases they abandon their sale. Unfortunately this is a lesson many retailers have yet to learn.

tags: e-commerce

Social marketing in Australian Retail Websites (0) Add to My Brief

Emmet Murray | 16/12/2011

With Christmas around the corner, everyone is rushing to buy the overpriced last minute gifts. But in recent years the purchasing has shifted from the high street to the internet.

tags: e-commerce

Does Paypal really increase conversion? (0) Add to My Brief

Natalie Ashes | 13/12/2011

Yes. If you have an e-commerce site and are contemplating adding pay pal as an option then do it.

tags: e-commerce

Amazon’s Price Check is pretty rude (0) Add to My Brief

Robert Beerworth | 12/12/2011

Amazon gives you $15 to buy from them; screws local stores in the process.

tags: e-commerce

If you’re not buying clothes online, you soon will be. Oh, and liquor as well. (1) Add to My Brief

Robert Beerworth | 24/11/2011

If the estimates are true, almost a third of high-value clothing will be sold online by 2016.

tags: e-commerce

Mobile eCommerce continues massive growth: Webjet says so (0) Add to My Brief

Robert Beerworth | 24/11/2011

It’s as if people are shunning their fixed PCs at home and browsing on their mobiles and tablets. Oh wait, they are. And in taxies, on buses and while waiting for a beer at the pub.

tags: e-commerceMobile Web

Multichannel/multi-device selling gives customers what they want - flexibility. (0) Add to My Brief

Scott Edmonds | 18/11/2011

I do not know about you, but I am getting sick of hearing about the “death” of bricks and mortar retailers due to an increase of e-commerce and m-commerce. The game has significantly changed in the retailer world, and when it comes to the future of shopping, multichannel and multi-device selling is king.

tags: e-commerceMobile Web

Mobile e-commerce - dominant trend in the industry (0) Add to My Brief

Chris Hutchison | 28/10/2011

Unfortunately Mobile technology is overtaking users’ needs. Mobile phones began as a way to make phone calls. After a few years they added features such as SMS, MMS, camera and WAP options. These same mobile phones now have so many features that users have no idea that half of them exist or how to use them. Technology is moving faster than the industry can move with.

tags: Mobile Technologye-commerce

Shopping cart abandonment and tips to avoid it (0) Add to My Brief

Robert Beerworth | 27/10/2011

100 customers come to buy a pram on your website. 3 do. Where did the rest go and how many left in the cart process? (Statistically, 75% of people in the cart process bailed from it.)

tags: e-commerceUsability

Music and online shopping, why not? (0) Add to My Brief

Edwin Antonian | 20/10/2011

It has been said that music can exert immense influence and charm us into to loosening our wallets / purses.

tags: e-commerceWeb Strategy

Ecommerce and simple wins for increasing customer confidence (0) Add to My Brief

Simon Miller | 10/10/2011

I’ve built dozens of commerce-enabled websites since the early days of the Internet, and in that time I have learned a few things that, in my opinion and experience, provide for a better ecommerce website that gives your customer greater confidence in your service offering – and customer confidence is the main loyalty you need to gain.

tags: e-commerceWeb Development

10 things to remember when building eCommerce (0) Add to My Brief

Benjamin Tinker | 7/10/2011

Having developed a few eCommerce platforms in my time I have thought it would be good to come up with a listing of things to remember when implementing such systems on your website.

tags: Web Developmente-commerce

Women are behind eCommerce (0) Add to My Brief

Kathleen Shrimpton | 4/10/2011

A recent SheSpot study reveals the impact of technology for Australian women on their purchase cycle.

tags: e-commerceWeb Development

Woolworths and Wiliam win big: including Australian Online Retailer of the Year 2011 (0) Add to My Brief

Robert Beerworth | 29/09/2011

We’ve worked closely with Woolworths on key websites including Dick Smith, Big W and Dan Murphys for the past few years. The effort has been rewarded including Online Retailer of the Year for Dick Smith; best eCommerce website in Australia.

tags: Web Strategye-commerce

Is ’Click to Call’ an answer to shopping cart abandonment? (0) Add to My Brief

Kathleen Shrimpton | 3/08/2011

If you don’t already know what Click to Call is, it’s actually quite a simple concept. You put a Click to Call button on your website, the user enters their phone number, then your lines are connected and wallah! You are now speaking directly to a potential customer or client. Likewise with Live Chat, the user clicks a link to be taken to an instant messaging dialogue with a company representative. Direct contact to achieve direct results.

tags: Web Strategye-commerce

Future of Social Media and eCommerce (1) Add to My Brief

| 18/03/2011

With more and more Internet users spending the majority of their time on social networking sites, e-commerce providers are looking for ways to integrate this into their own sites.

tags: e-commerceOnline TrendsSocial Networking

On-line Shopping (0) Add to My Brief

Kriska Aviola | 28/02/2011

Online shopping is quickly becoming a preferred choice for many, and is clearly the trend of the future.

tags: e-commerce

Advantages of using live chat on your website (1) Add to My Brief

Natalie Ashes | 7/02/2011

If you have an e-commerce site the question of utilising live chat is inevitably going to be asked.

tags: Web Developmente-commerce

This is how important Christmas is to eCommerce (0) Add to My Brief

Robert Beerworth | 11/01/2011

Online retailers will all tell you how important Christmas is to eCommerce; no different to traditional retail. This article in econsultancy.com illustrates the point. And the growth….

tags: Web Strategye-commerce

Writing real proper for e-commerce (1) Add to My Brief

Stuart Horton-Stephens | 4/01/2011

Setting up an e-commerce site in order to sell your product seems like an easy thing to do in theory, but the practical application involves alot of detail which can make or break it.

tags: e-commerceWeb DesignTips & Tricks

Expand your business horizons (0) Add to My Brief

Daniel Wright | 8/11/2010

Often in business when we talk about opening up new markets, we’re thinking of ways to add new products or services to our offerings.

tags: e-commerce

Getting the most out of your ‘product page’ before the Christmas blitz! (0) Add to My Brief

James Hinton | 19/10/2010

Well, it’s come around again, Christmas is nearly here. Before the spending spree hits, it’s important to make sure your website is well prepared for the buying blitz.

tags: Online Marketinge-commerceTips & Tricks

The use of photography in eCommerce (0) Add to My Brief

Adam Tedeschi | 14/09/2010

There are a few things though, that a 3rd party or even a custom solution can’t do for you. One of those things, often left up to your agency, your marketing department or even yourself, is the photography of your product.

tags: e-commerce

Trust is vital for eCommerce success (0) Add to My Brief

Alex Wilson | 30/08/2010

Trust is easily the most important facet of your eCommerce strategy. Trust increases conversion, creates repeat business and opens up the flood gates.

tags: e-commerce

Local Retail and the web are not friends (0) Add to My Brief

Robert Beerworth | 4/06/2010

I spoke yesterday at the annual Photo Marketing Association (PMA) conference in Melbourne on ‘Maximising Your Business Online.’ It was an eventful day: my first flight was cancelled, my second flight was delayed and my return flight was hit by lightning.

tags: e-commerce

Modelling eCommerce revenue (Forecasting eCommerce performance) (0) Add to My Brief

Robert Beerworth | 19/05/2010

A handful of the websites are for large retailers that have never invested in eCommerce, and so really have no idea of what to expect in terms of eCommerce revenue. Offline, they know their margins...

tags: e-commerce

Mobile e-Commerce – how user friendly is your site (1) Add to My Brief

Solaris Ataya | 16/03/2010

Do you think your website is suitable for viewing on a mobile phone? Think again, there are several techniques that need to be considered with the usability of your website for mobile e-Commerce.

tags: e-commerceMobile Technology

Deal a Day Websites (4) Add to My Brief

Vince Scordino | 2/10/2009

Well it’s fairly self-explanatory; a deal a day is website is just that – a website that promotes and sells a new, greatly discounted product each day.

tags: e-commerceBusinessViral MarketingWeb Marketing

Should your small business launch an online store? (0) Add to My Brief

James Hinton | 28/09/2009

Online retailing isn’t going to suit everybody, but it may be more achievable for your business than you originally thought.

tags: Online MarketingInvestmente-commerce

Christmas Spike Traffic to Shopping Websites (0) Add to My Brief

Daniel Nelson | 18/09/2009

A common consideration for Ecommerce businesses is how and when to target their Christmas customers. Seasonal traffic details outlined in recent Neilson data can help with the “when”.

tags: e-commerceSalesOnline Trends

Why e-commerce? (0) Add to My Brief

Solaris Ataya | 9/09/2009

Heard about, seen and possibly used ecommerce online before? If the answer is yes, you are one of the millions of people to experience the benefits of this ever growing phenomenon but how can your business leverage off the implementation of an eCommerce solution?

tags: e-commerceBusiness

Online Retailing - 50 Features for ROI (0) Add to My Brief

Alex Wilson | 8/09/2009

The E-Tailing group conducts annual surveys into tactics and strategies that perform online, specifically to that of online retailing. Here are the 50 top features merchants class as providing strong ROI.

tags: e-commerceOnline Trends

Traffic To Retail Sites Up to - 7.8% From Social Media, Only 3.4% From Portals (0) Add to My Brief

Daniel Nelson | 1/09/2009

Social media is driving more traffic to retail sites as a percentage than ever before; this surge has been captured in the latest figures from hitwise which have been outlined in during the recent online retailer conference.

tags: Social Media Marketinge-commerce

Australia’s Untapped eCommerce Market (0) Add to My Brief

Emily Berry | 27/08/2009

Are you an existing retailer but afraid to take the leap into etailing? With ever increasing trends to buy online or even to research a potential purchase online it makes sense that businesses look to extend themselves into the online space.

tags: Web DevelopmentBusinesse-commerce

E-Commerce, Where Online & Offline Come Together (0) Add to My Brief

Daniel Wright | 19/08/2009

Late last year Gerry Harvey famously declared that online retail wasn’t worth it in Australia and his comments caused quite a stir in the retail and technology sectors. It’s understandable that people would listen to Gerry’s views on this, his success in Australian retail is indisputable. He’s an industry leader and a thought leader, but in this instance he was also wrong.

tags: BusinessOnline Trendse-commerce

Why I Prefer to Shop Online (2) Add to My Brief

Bess Batterham | 23/07/2009

Why should one stand in a store for hours listening to the sales assistant breakdown the entire range of the products and competing products.

tags: e-commerceOnline Trends

The Power of Website Integration (0) Add to My Brief

Daniel Nelson | 22/07/2009

Website solutions have become more complex and incorporated into business and marketing strategy across a business than ever before. Powerful integration can deliver a range of benefits across a business from customer service to finance.

tags: Businesse-commerce

Facebook Connect (0) Add to My Brief

Daniel Nelson | 1/06/2009

The newest addition to the Facebook platform has begun to make an impact and is reaching beyond the major corporate players like CNN and Red Bull. Small, medium and large businesses are starting to realise that there are many benefits available. Here are just some of the reasons that you should consider making Facebook Connect part of your online presence:

tags: Facebooke-commerceOnline Marketing

Online Price Comparison (0) Add to My Brief

Emily Berry | 1/04/2009

With businesses, individuals and families beginning to feel the pinch of the economic downturn, we are finding it increasingly important to look for the best possible deals and prices. Whether it is a few dollars saving on the weekly grocery bill or a few hundred dollars on a new washing machine – every dollar counts. We also want to buy from a retailer who is reputable and who will be around long after the purchase.

tags: UsabilityOnline Marketinge-commerceSales

Benefits of Live Support (0) Add to My Brief

Gillian Lindsay | 2/02/2009

The Internet grows each day, bringing a continual stream of new competitors to the market. With so many available options, you will need to provide your potential customers with as many reasons to choose your e-commerce site as possible. The level of customer service you offer can make the difference between soaring sales or users that run to your competition.

tags: e-commerceUsabilityWeb StrategyBusiness

Keep Your Ecommerce Site Strong (0) Add to My Brief

Benjamin Christie | 14/01/2009

We are firmly in the grasp of a global recession. However, this does not mean it is time to close up your online store. There are steps you can take to ensure your online business stands strong among these challenges.

tags: BusinessOnline Marketinge-commerceWeb Strategy

Five Obvious Mistakes that Ecommerce Sites Make (0) Add to My Brief

Daniel Nelson | 13/01/2009

Your customer base is one of your greater assets. A solid foundation can take years to build. Unfortunately, it can be lost in an instant. In the past we’ve looked at numerous ways to both gain and retain customers but what practices drive customers away? Here are five proven ways to shirk your customer base at an alarming pace:

tags: e-commerceBusinessOnline TrendsCommon Sense

Do You Have a Wireless Selling Strategy (0) Add to My Brief

Daniel Nelson | 5/01/2009

Smart phone usage has been on a steady rise for some time. While these advanced gadgets were once thought of strictly as business tools, they are slowly gaining acceptance in the general user market. Have you created a wireless selling strategy to capture this new audience?

tags: Online MarketingBusinessWeb Strategye-commerce

Five Tips for Usability in Your Checkout Process (0) Add to My Brief

Roslyn Zolandor | 24/12/2008

You may think you’re home free once a user clicks on the button to begin the checkout process. Too often, usability issues in your final process may cause potential buyers to back out of the deal. Here are five tips to help ensure your users will complete the sale successfully...

tags: e-commerceUsabilityWeb DesignBusiness

Ten Things Every E-commerce Site Needs (0) Add to My Brief

Benjamin Christie | 24/12/2008

Ten things that all e-commerce sites need to look for to make selling the goods on offered as easy as possible.

tags: e-commerceBusinessWeb DesignUsability

Using PayPal on Your Ecommerce Site (0) Add to My Brief

Emily Berry | 2/10/2008

So you’ve developed your new ecommerce site and setup the merchant gate with a provider such as eWay. The next question to address is whether you should add PayPal to the list of payment methods.

tags: Online Trendse-commerce

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