Retail + Consumer » Dan Murphys
Australia’s largest liquor merchant. And now the best liquor website in Australia.
Everyone loves Dan Murphy’s. Their iconic stores are an experience unto themselves, with thousands and thousands of wines, spirits and beers at the lowest possible prices. Whether stocking for Christmas or to find an obscure rum for a cocktail, Dan Murphy’s is the ultimate destination.
Owned by Australia’s largest retailer Woolworths, when it came to planning, designing and developing the frontend of their new, catalogue and eCommerce website, they referred to Wiliam.
- Provide a seamless, highly intuitive interface despite a literal myriad of pricing, delivery and ‘In-Store Pickup’ options.
- Real-time product availability lookup.
- Fully transactional including ‘Reserve in Store’ functionality.
- Continuity of brand, messaging and marketing from offline to online: Level 1 (A) Accessibility.
Working closely with the backend integration partner, Wiliam planned, designed and developed the front-end of the Dan Murphy’s website; the full user experience.
This was a considerable feat given the variables and permutations existing across their impressive range of products. Some products are available for pickup in store, many products are available for delivery. In some circumstances, even if a product is out of stock, it can still be delivered!
Ensuring that users see the right price and stock availability without obtrusively asking for their location and details is quite a challenge.
After considerable planning and analysis, Wiliam and the dedicated Dan Murphy’s team designed an interface that simplified the process to the extent that a Dan Murphys’ customer can always be sure that they’re looking at the right information right through to checkout.
The project result is inarguably Australia’s largest, and best online liquor website.
The close collaboration of Dan Murphy’s, Wiliam and the backend integration partner has delivered an online experience, as good as walking in-store. In fact, it’s arguably better!
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