Search Results: usability

131 results for the term 'usability' ordered by relevance

Wiliam Staff

Usability Heuristics

Usability heuristics are ‘rules of thumb’ which are used to guide design decisions when designing a new site or application.

Wiliam Staff

User Centred Design vs Usability Testing

Usability experts in the past have argued that usability testing must be built into the design process and conducted at multiple points throughout the development cycle.

Robert Beerworth

Blog Design mistakes by Jakob Nielsen

With the rise and popularity of both personal blogs and corporate blogs, Jakob has published an article on Weblog Usability and The Top Ten Design Mistakes for blogs.

Wiliam Staff

What happens before a website goes into production?

At Wiliam, we have coined the phrase Pre-production for the work carried out before the graphical design and subsequent build of a web site. Pre-production encompasses both information design and usability design.

Wiliam Staff

Why undertake a competitor analysis on the web?

Competitor analyses can vary from high-level strategic analysis, looking at what strategies companies are currently undertaking and planning to undertake, to more low-level detailed analyses, such as usability evaluations.

Adam Tedeschi

What is User Experience?

User Experience quite often gets confused with Usability – some people (including Information Architects and developers) think that if all the links are underlined, you have breadcrumbs and alt tags then you have designed the ultimate user experience.

Wiliam Staff

Expert usability reviews

Expert Reviews are exactly what they sound like and are used as an inexpensive way of reviewing an existing site to try and identify what the site is good at and what the site is not so good at.

Wiliam Staff

Forgettable web design

The human brain is not optimized for the abstract thinking and data memorization that websites often demand. Many usability guidelines are dictated by cognitive limitations.

Queron Jephcott

How do you define which browsers are 'optimised' versus 'usable'?

When we scope a website, we need to define what browsers we will optimise the website for versus those browsers that the website will operate satisfactorily. It really comes down to budgets.

Queron Jephcott

Transaction reference numbers increase usability

I titled this blog so blatantly because it sounds like an oxymoron. A huge alphanumeric jumble of characters and the notion of increasing the usability of a web site doesn’t sound right.

Wiliam Staff

A small discussion on user research & testing

his week, Wiliam is making a presentation to the students of Billy Blue School of Design to help explain the importance of user testing and user research. In the presentation we used the subheadings ‘why, who, what and how’ in regards to implementing user research and testing.

Wiliam Staff

Why user test?

Web usability testing is highly important in ensuring your site works with your users. To truly test the site's usability it is more functional to do this after your site is finished to address common problems.

Wiliam Staff

Seven plus or minus 2 - Helping people process your website

With few exceptions, web information architects generally structure website information with the rule of “seven plus or minus two” in mind. This is designed to help break content into readable, usable and easy to digest chunks.

Wiliam Staff

Get To Know Your Competitors, They Could Be Your Best Friends

When I chat to people about getting a new site built, one of the first questions I ask is: who are your competitors and what are they doing online?

Wiliam Staff

What is Information architecture?

Everybody wants it, everybody says they do it, but what is Information architecture?

Edwin Antonian

Guerrilla user-testing.

This (out-in-the-wild) style user-testing is a no-frills, DIY approach

Wiliam Staff

Who Do You Test in User Testing?

When it comes to web design, usability testing is very important. Whether it is in pre-production, during production or looking at the final product, user testing can help make small but big changes to how your target audience views and uses your site.

Roslyn Zolandor

Good Design & Usability Shouldn’t Stop At The Home Page

Your website is on a job interview to first time visitors. Like a job interview where you will be judged firstly on your appearance than on your interaction the same goes for your website.

Roslyn Zolandor

Five Tips for Usability in Your Checkout Process

You may think you’re home free once a user clicks on the button to begin the checkout process. Too often, usability issues in your final process may cause potential buyers to back out of the deal. Here are five tips to help ensure your users will complete the sale successfully...

Wiliam Staff

User Centered Design and Your Website

Are you familiar with User Centered Design? If not, the concept is nearly as straight forward as it sounds. A User Centered Design method strives to involve the users in the development of a product as early and as often as possible. The goal is to produce something highly usable, ensuring a good user experience.

Robert Beerworth

Mobile first? Give it six months...

You can hardly even call it a trend anymore... mobile is the new king.

Wiliam Staff

Minimising the thought process equals great usability

Don't make users of your website think about anything.

Wiliam Staff

Design Fundamentals

There are alot of designers and design theorists out there writing about good and bad design, usability and conformity, colour theories and so on. And so on. And designers should read these articles, even if its rehashed, there is always a point being made. So here is a rough breakdown of some of those points....

Wiliam Staff

Google and Sun Microsystems partner with OpenOffice

Sun, Google will allow users to download OpenOffice via the Google website and users downloading Sun's java program will be given the option to download the Google toolbar. Will this partnership affect sales of MS Office, or will the usability and the still standing reputation of Microsoft's software draw users to carry on using Office?

Adam Tedeschi

Designing for the gaps

All too often when web designers get a brief they are thinking about the pay off – the Call to Action – what are we driving users towards? But what surrounds that is important too.

Wiliam Staff

The pros and cons of online usability testing

Weighing up the pros and cons of online usability testing.

Wiliam Staff

Designing a Web 2.0 Website

A recent article Web 2.0 how to design style guide illustrated some very good examples of design elements that form the Web 2.0 design trends. The following articles discusses some the of elements and examples of their application within Wiliam’s client projects.

Wiliam Staff

Trends in Web Design: Horizontal and Vertical Parallax

In the past few years across the web we have seen a shift towards using parallax, mostly vertical uses. This is basically a way in which a website feels like its the one single page, with multiple layers to give it a three dimensional slant.

Wiliam Staff

Mobile e-Commerce – how user friendly is your site

Do you think your website is suitable for viewing on a mobile phone? Think again, there are several techniques that need to be considered with the usability of your website for mobile e-Commerce.

Wiliam Staff

Myspace bucks the social networking trend... and tanks...

The growth of social networking sites over the past year has been significant, according to Nielson Australian users spent 1.6 Million hours on Facebook and Twitter in June 2009, this is a 100% increase from June last year! According to Hitwise Facebook’s market share has increased 101% and Twitter’s grew by 1516% in the past year! Myspace however with its poor usability and slow page load times has managed to lose more than half its market share.

Wiliam Staff

Remaining Accessible: Mailto Links vs. Contact Forms

If you have a website or blog you probably want to provide a way for users to contact you directly and privately. While email is the perfect vehicle for this type of communication providing your address in a secure but usable manner may take some planning.

Edwin Antonian

As a designer I shall

Imitate, Process, Test and break a few rules.

Fiona Li

M-Commerce vs. E-Commerce

Mobile commerce is growing at three times the rate of e-commerce. Is your business ready for the mobile market?

Jessica Kriklewicz

Design & development collaboration

These days we use the word ‘Design’ as relating to only the ‘visual appearance’ of a website. Although in this world of interactive web design functionality is just as crucial in the creative process.

Robert Beerworth

So close and yet so far... why a small user experience issue on My Special K ended the love affair

An example of poor usability… and a missed usability opportunity.

Wiliam Staff

uMobile: Managing your Umbraco website’s content from your phone

It is not just your customers who want to access your website on the go, often you may want to easily manage your website content while away from your desk.

Robert Beerworth

Introducing Develop My Skills

We’ve just launch the Develop My Skills website and the end-result is excellent. A really good looking and intuitive website with some clever user-targeting functions to improve leads to the business.

Daniel Wright

Great design is about much more than great looks

Of all the various facets of web development, most people feel comfortable and confident when dealing with the design. After all, it’s not that hard to tell if a proposed design has followed the established brand guidelines and hit the mark aesthetically.

Wiliam Staff

The wonder of Google Mashups

We’ve already bogged about the recent integration of Google Earth into Google Maps. But we’re particularly excited that it has allowed a whole new world of mash-up goodness to become available.


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