Links Scents Add to My Brief

Mike Hall | 8/09/2009

When trying to accomplish their site goals, users tend to follow a "scent" and when they lose the scent, they fall into unpredictable behaviours, such as randomly clicking on links or hitting the back button.

tags: Web DesignUsabilityUser Testing

6 Key Points For Successful User Testing Add to My Brief

James Hinton | 18/08/2009

One of the best ways to understand how your site is being used is through user testing. There is no better way to see how your site is performing and how people are actually using it than to study real users. Below are some key points to ensuring you get the most out of testing your site.

tags: UsabilityUser Testing

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