No. I don’t want your app. I want your (mobile) website. (0) Add to My Brief

Robert Beerworth | 17/02/2013

Apps were great before we worked out this whole 'mobile web' thing. We're past working it out. And apps need to go.

tags: Web DesignWeb DevelopmentMobile WebUser Testing

How much do users know? (2) Add to My Brief

Robert Beerworth | 3/04/2012

Users can be your best friend and your worst enemy. Guessing when they’re friend or foe requires an understanding of what users do and do not know about online. And therein lies the challenge.

tags: User ExperienceUser Testing

Believe what you see, not what you read (0) Add to My Brief

Mike Hall | 23/03/2011

Far too often, people settle for expert analysis and predictions from their web site developers and why not? Your web designers have been around for X years and the guy designing it has 10+ years experience creating websites, so surely they know what they’re doing, right? Wrong!

tags: User TestingUsabilityInformation Architecture

Expert usability reviews (0) Add to My Brief

Mike Hall | 14/09/2010

Expert Reviews are exactly what they sound like and are used as an inexpensive way of reviewing an existing site to try and identify what the site is good at and what the site is not so good at.

tags: User TestingUser Experience

Links Scents (0) Add to My Brief

Mike Hall | 8/09/2009

When trying to accomplish their site goals, users tend to follow a "scent" and when they lose the scent, they fall into unpredictable behaviours, such as randomly clicking on links or hitting the back button.

tags: Web DesignUsabilityUser Testing

6 Key Points For Successful User Testing (0) Add to My Brief

James Hinton | 18/08/2009

One of the best ways to understand how your site is being used is through user testing. There is no better way to see how your site is performing and how people are actually using it than to study real users. Below are some key points to ensuring you get the most out of testing your site.

tags: UsabilityUser Testing

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