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Improving Customer Service Online (0)

Kathleen Shrimpton | 1/05/2013

It is essential to make sure that you handle any complaints or queries through your social media correctly to not only win back your customer, but other users in the process.

tags: Facebook

Facebook’s Redesign (0)

Jayde Smith | 8/03/2013

The design changes will affect advertisers in a variety of ways.

tags: Facebook

Introducing Facebook’s Graph Search (0)

Peter Nguyen | 18/01/2013

Pretty amazing stuff.

tags: Facebook , Web Development

Trillian IM - Windows 8 - Skype Broken (0)

Josh Doolan | 10/12/2012

Trillian , the IM client that enables you too link all your IM, Social and Email accounts is great! Only problem is, it's not yet ready for windows 8. Anyone who uses Trillian for IM and is running win8 – the Skype integration seems to be playing up (is for me anyway).

tags: Web Development , Facebook , Social Networking

Pinterest is a bigger threat to Facebook and Instagram (0)

Robert Beerworth | 11/04/2012

I reckon Facebook picked up Instagram, not because Instagram is growing, though because Pinterest is growing much faster.

tags: Facebook

Driving under the influence of Facebook (0)

Natalie El-Roueihib | 10/04/2012

Driving is not the best time to be distracted. So why are more and more people using Facebook while driving?

tags: Facebook

As Facebook Floats, Don’t Let Your Website Sink (0)

James Rayers | 16/03/2012

2012 is to be the year that Facebook finally has its public offering. Speculation is rife as to the value of the company, with a valuation as high as $100 billion touted. With all the cash that is about to roll into the company, what can we expect Facebook to do with it all, and what does that mean for your online business?

tags: Facebook

Get over the Facebook Facepile on your website. (0)

Robert Beerworth | 2/03/2012

The benefits of Facebook’s Facepile on your website are tepid at best. It promotes Facebook and hogs the space of an MREC on your homepage.

tags: Facebook

Facebook- a web design friend or foe? (0)

Natalie El-Roueihib | 28/02/2012

Facebook is one social channel that has come, seen, and conquered.

tags: Facebook

F-Commerce; A Success Story? (0)

Jessica Lane | 4/11/2011

Yes, online shopping goes social. Facebook styles.

tags: Facebook

Adding a Faceboook ’Like’ button to an MVC 3 Razor application (0)

Craig Lovegrove | 15/08/2011

Adding the Like feature to a website enables users to quickly and easily share a page they like onto their profile on Facebook. This is massively beneficial for a company as facebook is a global advertising agency; if you manage to get one user to share a link to your site it will instantly be advertised to all of their friends around the world.

tags: Web Development , Facebook

Like it? Send it! (0)

Andrew O'Sullivan | 10/05/2011

Facebook Like has a new friend - The Send Button

tags: Web Development , Facebook , Facebook applications , Web 2.0 , User Experience

What does your website look like to Facebook? (0)

Andrew O'Sullivan | 10/03/2011

A handy tool lets you preview how your website will look when someone Likes or Shares it on Facebook.

tags: Online Trends , Facebook , Web Design , Tips & Tricks

Social Media is Here to Stay (0)

| 22/11/2010

If you think social media is just an overrated bewildering fad that will go away, here are some trivia’s to consider.

tags: Facebook , Social Networking

Facebook to enter the email market - Is this the end of Gmail? (0)

Alex Wilson | 15/11/2010

Facebook have just made a game changing decision.

tags: Facebook

A Case Study: List building using Facebook Advertising (tweens) (1)

Alex Wilson | 3/11/2010

A look at how to build an email list using strong products, strong demographic data and the Facebook platform.

tags: Facebook

How to win Facebook fans (0)

Natalie Ashes | 1/11/2010

In the past few years the “thumbs up” has transformed from a casual gesture between friends to an online declaration of support or agreement to various messages.

tags: Facebook

Designing for Facebook (0)

Stuart Horton-Stephens | 8/10/2010

Its often surprising that the amount of companies out there who spend alot of time, effort and money on their online status tend to forget about what can be achieved within facebook.

tags: Facebook , Tips & Tricks

Facebook Advertising - Extract The Most Out Of Your Campaigns (0)

Alex Wilson | 27/09/2010

A look at Facebook advertising and how to extract more bang for your buck when it comes to running Facebook advertising campaigns.

tags: Facebook

Customising Facebook Connect’s fb:login-button (2)

Andrew O'Sullivan | 23/08/2010

Facebook Connect’s login button can be customised – but only to a point.

tags: Online Trends , Facebook

New changes to Facebook Like Button (0)

Roslyn Zolandor | 19/08/2010

Facebook has released changes to their very popular Facebook like button. With these changes come the following benefits, more people liking, less people unliking and a cleaner design.

tags: Social Networking , Web 2.0 , Facebook

Implementing the Facebook Like button on your website (2)

Roslyn Zolandor | 27/07/2010

There are 2 ways to implement a Facebook Like button. First using a iFrame which is easier to implement but limited and secondly using XFBML which is more complicated to implement but is more versatile. I will give examples and the pro’s and con’s of each.

tags: Facebook , Social Media Marketing , Web 2.0 , User Experience

Should you add your work colleagues to Facebook? (1)

Alex Wilson | 21/05/2010

With Facebook evolving so rapidly, have you thought about how you are using it in your professional life? Is it right to add work people to your account?

tags: Facebook

Web 2.0 Suicide Machine (0)

Daniel Wright | 7/01/2010

2010 is certain to bring many interesting technological developments but as an early contender, look no further than the Web 2.0 Suicide Machine.

tags: Twitter , Facebook , Social Media Marketing

New Facebook Privacy Settings (0)

Daniel Wright | 14/12/2009

You may not have heard but Facebook is in the process of rolling out a series of changes to the privacy settings for users accounts.

tags: Facebook

Government 2.0 – Engaging with the population? (0)

Daniel Nelson | 2/10/2009

According to the conference website, “Gov 2.0 is developed to answer Web 2.0 implementation questions”.

tags: Web 2.0 , Online Trends , Facebook , Twitter

Social Media Marketing - Out With The Old, In With The New (0)

Solaris Ataya | 31/08/2009

Stumbled across a social media statistic quoted in an article by Lyndon Antcliff and it doesn't surprise me.

tags: Social Networking , Social Media Marketing , Web Marketing , Twitter , Facebook

Social Media – Trust and Control (0)

Hamish Stead | 31/08/2009

Emails scanned, work times logged to the second, cameras installed to watch over your employees. Office big brother?

tags: Social Networking , Twitter , Business , Issues , Facebook

Do Your EDMs Reach Their Potential? (0)

Gillian Lindsay | 27/08/2009

Apparently just having a send to a friend link on your EDMs is no longer the only method for making an email go viral.

tags: Email Marketing , Facebook , Web Marketing , Online Marketing

Stop Wasting Time Offline (0)

Benjamin Christie | 17/08/2009

A few months ago on the Saturday before the American Superbowl I headed to New Jersey to meet with Gary Vaynerchuk of Wine Library TV fame. I was there to record a video for his daily wine video which is filmed at his Wine Store and is watched by tens of thousands (if not hundreds of thousands) of people each day.

tags: Online Trends , Media , Viral Marketing , CRM , Web Marketing , Twitter , Facebook

Facebook Connect (0)

Daniel Nelson | 1/06/2009

The newest addition to the Facebook platform has begun to make an impact and is reaching beyond the major corporate players like CNN and Red Bull. Small, medium and large businesses are starting to realise that there are many benefits available. Here are just some of the reasons that you should consider making Facebook Connect part of your online presence:

tags: Facebook , e-commerce , Online Marketing

Do you have time to be social? (0)

| 27/05/2009

There are plenty of stories of businesses that have created social networking profiles, displayed a flurry of activity for the first couple of weeks, and then, when they didn’t get instant results, abandoned those profiles. Just as it takes time to develop social relationships with new friends, so, too, does it take time to develop business relationships with new customers.

tags: Business , Online Trends , Facebook , Social Networking

Using Facebook for Recruitment (0)

Gillian Lindsay | 5/11/2008

As your business grows so will your need for new employees. Without a doubt you will search for the most extraordinary candidates possible; just like every other company. If you need to locate and entice quality employees, especially the highly-sought, recent university graduate, you may want to consider a presence on Facebook.

tags: Online Trends , Web 2.0 , Business , Facebook

OpenSocial & Facebook - Should you do both? (0)

Benjamin Christie | 24/04/2008

Wondering if you should use your Facebook Application on Google’s OpenSocial? With OpenSocial being used by Myspace, Bebo and Yahoo, many are wondering if the same applications should be leveraged on both.

tags: Facebook , Issues , Search Engine Optimisation Melbourne

Why A Facebook Application is Good Marketing (0)

| 13/03/2008

While marketing firms hunt for new methodologies to target specific demographics, the members of Facebook almost obsessively self-define. This results in an abundant, well-articulated and international pool of potential customers.The question is how to reach them. The answer is by building a Facebook application.

tags: Web 2.0 , Facebook applications , Facebook

Blog RSS Feed Reader for Facebook (0)

Benjamin Christie | 25/01/2008

Wiliam'st Facebook Application, called the Blog RSS Feed Reader now supports multi-feeds.

tags: Facebook , Facebook applications , Business

Daft Punk (0)

| 18/01/2008

Vince from our web development team noticed that our Facebook Application was being used by Daft Punk.

tags: Facebook applications , Facebook , Web 2.0

Facebook Platform Opens Up (0)

| 13/12/2007

As one of just a handful of Australian few web agencies specialising in Facebook Application development our technologies team were glad to see this morning’s announcement by Facebook that they will be opening up the platform even further.

tags: Facebook , Facebook applications